Various means of communication to better guide you regarding our funeral services
When an unexpected death occurs, people often find themselves wondering what to do and when to do it. Family members are also affected by the situation and things can quickly become confusing. An easy first step is to reach out to a member of our team who will walk you through the steps, ensuring everything plays out smoothly. There are many ways to contact us. Simply choose the one that’s best for you.
Also, in light of the pandemic, we have made the necessary adjustments to our procedures in order to provide a safe environment in line with public health guidelines. We’re able to provide our full services while offering a contactless experience, including for prearrangements, plot purchasing and ad hoc arrangements.
Start by chatting with us online
Chatting is a great way to reach out for the first time. Whether it’s to ask a question or to start a conversation, our team is available for live chats seven days a week from 9 to 5. If we receive your message outside business hours, rest assured that we will get back to you as soon as we return. No message goes unanswered.
Immediate assistance over the phone
It’s late and you finally have the courage to get started on the burial process… Call us at 450-565-6464. Our team is available all day, every day to take your calls, listen and offer assistance.
Keep a written record to make some of the steps easier
When a person dies, it’s important to keep close track of certain information for the more administrative steps involved. For more technical questions about what to do when a death occurs, it’s best to send us an email. Emails make it easy to share information and documentation that can then be passed on to other family members.
Meeting face to face for close support after the loss of a loved one
Despite the restrictions related to the pandemic, public health guidelines allow us to meet in person in our facilities. You must first book an appointment to ensure all the proper sanitary measures are in place. We are therefore able to provide you the guidance and support you need, with total peace of mind. Furthermore, you can still access our beautiful snowy natural cemetery.
Planning funeral arrangements virtually
For services that aren’t quite as urgent, including prearrangements, we offer virtual appointments. This allows us to talk without you having to leave home. Our team is available for private videoconferences every day from 9 to 5.