When an unexpected death occurs, people often find themselves wondering what to do and when to do it. Family members are also affected by the situation and things can quickly become confusing. An easy first step is to reach out to a member of our team who will walk you through the steps, ensuring everything plays out smoothly. There are many ways to contact us. Simply choose the one that’s best for you.
Also, in light of the pandemic, we have made the necessary adjustments to our procedures in order to provide a safe environment in line with public health guidelines. We’re able to provide our full services while offering a contactless experience, including for prearrangements, plot purchasing and ad hoc arrangements.
Chatting is a great way to reach out for the first time. Whether it’s to ask a question or to start a conversation, our team is available for live chats seven days a week from 9 to 5. If we receive your message outside business hours, rest assured that we will get back to you as soon as we return. No message goes unanswered.
It’s late and you finally have the courage to get started on the burial? process… Call us at 450-565-6464. Our team is available all day, every day to take your calls, listen and offer assistance.
When a person dies, it’s important to keep close track of certain information for the more administrative steps involved. For more technical questions about what to do when a death occurs, it’s best to send us an email. Emails make it easy to share information and documentation that can then be passed on to other family members.
Despite the restrictions related to the pandemic, public health guidelines allow us to meet in person in our facilities. You must first book an appointment to ensure all the proper sanitary measures are in place. We are therefore able to provide you the guidance and support you need, with total peace of mind. Furthermore, you can still access our beautiful snowy natural cemetery.
For services that aren’t quite as urgent, including prearrangements, we offer virtual appointments. This allows us to talk without you having to leave home. Our team is available for private videoconferences every day from 9 to 5.
Un très gros merci à toute l’équipe! En particulier pour celles qui nous ont accompagnés toute la journée. Tout s’est déroulé à merveille grâce à leur aide. Les invités ont absolument adoré l’endroit. Ce fut une très belle journée dans les circonstances. Ma mère aurait été très contente de la cérémonie et de cette journée.
Félix Morency-Lavoie
M. Tittel, laissez-moi vous remercier pour la journée d’hier. Votre personnel attentionné a fait en sorte que tout se passe bien et dans le respect. Encore une fois votre organisation s’est montrée très professionnel et à la hauteur de nos attentes.
Pier-Luc Cadieux
Merci pour tout, ce fut une journée vraiment formidable. Merci pour votre professionnalisme et votre rigueur!
Chantale Veilleux
Je voulais vous remercier pour la belle cérémonie pour Esteban, tout était parfait, malgré le grand nombre de personnes.
Rodolfo Garcia
Un weekend rempli d’émotions. Merci Les Sentiers qui est tellement un bel endroit….la vue, le personnel, l’ambiance, et j’en passe et que dire de la célébrante Suzie Prénovost une personne merveilleuse et humaine. Merci ma belle-famille d’amour Bon voyage papa, pour toujours dans nos pensées et nos coeurs.
Elisabeth